We're Here to Help
Having trouble with PocketVid? Our support team is ready to assist you with any questions about video compression.
Contact Us
The contact form is unavailable at the moment. Email reaches us just as well.
support@pocketvid.appOther Contact Methods
Email
support@pocketvid.app
Response within 24 hours
Support Hours
Monday - Friday 9:00 AM - 6:00 PM
Taiwan Time (GMT+8)
💡 Tips for Faster Resolution
- • Check the FAQ section first
- • Include error messages or screenshots
- • Mention your device and browser version
- • Describe the video format you're working with
Frequently Asked Questions
Can't find your answer?
If your question isn't listed above, email us and we'll help you out.