We're Here to Help

Having trouble with PocketVid? Our support team is ready to assist you with any questions about video compression.

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Other Contact Methods

Email

support@pocketvid.app

Response within 24 hours

Support Hours

Monday - Friday 9:00 AM - 6:00 PM

Taiwan Time (GMT+8)

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💡 Tips for Faster Resolution

  • • Check the FAQ section first
  • • Include error messages or screenshots
  • • Mention your device and browser version
  • • Describe the video format you're working with
Frequently Asked Questions

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If your question isn't listed above, please use the contact form and we'll help you out.